We are thrilled to have released our article Visual Design and Anthropomorphism in a Mobile Pulmonary Rehabilitation Support Intervention with Cindy Chong, Jim Warren, Danielle Lottridge and Rosie Dobson.
One of the most fascinating parts of the research was finding how patients’ replies to the SMS intervention bot suggested that the bot was anthropomorphised and provided social support. The smartphone app played a complimentary role by clearly visualizing the exercise program, alternative exercises, and progress to date.
Chong, C., Lottridge, D., Warren, J., & Dobson, R. (2021). Visual Design and Anthropomorphism in a Mobile Pulmonary Rehabilitation Support Intervention. In Healthier Lives, Digitally Enabled (pp. 92-98). IOS Press.